Payment Terms

Last updated: October 08, 2024

At Big Tings, we strive to provide a seamless and transparent payment experience for our customers. Below are our payment terms, including information about payment methods, processing, and frequently asked questions regarding our use of Stripe.

1. Accepted Payment Methods

We accept various payment methods through our integration with Stripe, including:

  • Credit and debit cards (Visa, MasterCard, American Express)

  • Apple Pay

  • Other payment methods available at checkout

2. Payment Processing

  • Order Confirmation
    Payment is processed at the time of order confirmation. You will receive a confirmation email once your payment has been successfully processed.

  • Payment Errors
    If a payment is declined or there is an issue with processing your payment, you will be notified immediately. You may be required to provide an alternative payment method to complete your order.

3. Currency

All transactions are processed in New Zealand dollars (NZD). Any applicable currency conversion fees will be your responsibility.

4. Refunds and Cancellations

For information regarding refunds and cancellations, please refer to our Refund Policy.

5. Security of Payment Information

Big Tings employs industry-standard security measures to protect your payment information. All transactions are processed through secure, PCI-compliant payment gateways, and your payment details are managed by Stripe.

7. Contact Us

For any questions regarding these Payment Terms, please connect with us at: